You may remember how I played a hand in Debra losing her glasses in Monterey. Well she got a new pair and her travel insurance should have covered them so no real harm done.
I don't know how it works elsewhere but in the UK, any reason not to pay up is normally explored. To be fair Debra's insurance (from the UK's biggest supermarket) are normally very good, and I am sure they had a laugh as she explained the old pair was not really lost just flushed down the toilet.
They didn't even flinch at the story but did say she needed to prove she owed the original pair. Unfortunately Debra didn't have the original receipt and had purchased them in Singapore. She emailed the optician but didn't get a response. I thick she should have emailed my friend and fellow ACE Director Tanel Poder in Singaporeto pop round and sought them out.
Debra instead spoke to the insurance company and they did say that as a last resort they would accept a before and after photo showing the 2 pairs of glasses. Debra knew she had these from Monterey and then thought, no need, just send the link to my posting which explains the whole story, has both photos and is time stamped.
Who can argue with Stanley? The cheque arrived just a few days later.
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